Above mentioned Send Whatsapp Messages API and Send Whatsapp Template Messages API can also be used to send bulk Whatsapp messages to different numbers with both static and dynamic content to each number. You can send upto 100 messages per request.
curl -XPOST "https://<api_key>:<api_token><subdomain>/v2/accounts/<your_sid>/messages" -d '{ { "custom_data": "custom12", "status_callback": "www.webhook.site", "whatsapp": { "messages": [ { "from": "+91XXXXXXXXXX", "to": "+91XXXXXXXXXX"", "content": { "recipient_type": "individual", "type": "text", "text": { "preview_url": false, "body": "MESSAGE_CONTENT" } } }, { "from": "+91XXXXXXXXXX"", "to": "+91XXXXXXXXXX"", "content": { "recipient_type": "individual", "type": "text", "text": { "preview_url": false, "body": "MESSAGE_CONTENT" } } } ] } } }'
var https = require('follow-redirects').https; var fs = require('fs'); var qs = require('querystring'); var options = { 'method': 'POST', 'hostname': '<api_key>', 'port': <api_token><subdomain>, 'path': '/v2/accounts/<your_sid>/messages', 'headers': { 'Content-Type': 'application/x-www-form-urlencoded' }, 'maxRedirects': 20 }; var req = https.request(options, function (res) { var chunks = []; res.on("data", function (chunk) { chunks.push(chunk); }); res.on("end", function (chunk) { var body = Buffer.concat(chunks); console.log(body.toString()); }); res.on("error", function (error) { console.error(error); }); }); var postData = qs.stringify({ '{ \n{\n "custom_data": "custom12",\n "status_callback": "www.webhook.site",\n "whatsapp": {\n "messages": [\n {\n "from": "+91XXXXXXXXXX",\n "to": "+91XXXXXXXXXX"",\n "content": {\n "recipient_type": "individual",\n "type": "text",\n "text": {\n "preview_url": false,\n "body": "MESSAGE_CONTENT"\n }\n }\n },\n {\n "from": "+91XXXXXXXXXX"",\n "to": "+91XXXXXXXXXX"",\n "content": {\n "recipient_type": "individual",\n "type": "text",\n "text": {\n "preview_url": false,\n "body": "MESSAGE_CONTENT"\n }\n }\n }\n ]\n }\n}\n }': '' }); req.write(postData); req.end();
<?php $curl = curl_init(); curl_setopt_array($curl, array( CURLOPT_URL => 'https://%3Capi_key%3E:%3Capi_token%3E%3Csubdomain%3E/v2/accounts/%3Cyour_sid%3E/messages', CURLOPT_RETURNTRANSFER => true, CURLOPT_ENCODING => '', CURLOPT_MAXREDIRS => 10, CURLOPT_TIMEOUT => 0, CURLOPT_FOLLOWLOCATION => true, CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1, CURLOPT_CUSTOMREQUEST => 'POST', CURLOPT_POSTFIELDS => '%7B%C2%A0%0A%7B%0A%C2%A0%C2%A0%C2%A0%22custom_data%22%3A%20%22custom12%22%2C%0A%C2%A0%C2%A0%C2%A0%22status_callback%22%3A%20%22www.webhook.site%22%2C%0A%C2%A0%C2%A0%C2%A0%22whatsapp%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22messages%22%3A%20%5B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22from%22%3A%20%22%2B91XXXXXXXXXX%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22to%22%3A%20%22%2B91XXXXXXXXXX%22%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22content%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22recipient_type%22%3A%20%22individual%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22type%22%3A%20%22text%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22text%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22preview_url%22%3A%20false%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22body%22%3A%20%22MESSAGE_CONTENT%22%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22from%22%3A%20%22%2B91XXXXXXXXXX%22%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22to%22%3A%20%22%2B91XXXXXXXXXX%22%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22content%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22recipient_type%22%3A%20%22individual%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22type%22%3A%20%22text%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22text%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22preview_url%22%3A%20false%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22body%22%3A%20%22MESSAGE_CONTENT%22%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%5D%0A%C2%A0%C2%A0%C2%A0%7D%0A%7D%0A%C2%A0%7D=', CURLOPT_HTTPHEADER => array( 'Content-Type: application/x-www-form-urlencoded' ), )); $response = curl_exec($curl); curl_close($curl); echo $response;
import requests url = "https://<api_key>:<api_token><subdomain>/v2/accounts/<your_sid>/messages" payload='%7B%C2%A0%0A%7B%0A%C2%A0%C2%A0%C2%A0%22custom_data%22%3A%20%22custom12%22%2C%0A%C2%A0%C2%A0%C2%A0%22status_callback%22%3A%20%22www.webhook.site%22%2C%0A%C2%A0%C2%A0%C2%A0%22whatsapp%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22messages%22%3A%20%5B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22from%22%3A%20%22%2B91XXXXXXXXXX%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22to%22%3A%20%22%2B91XXXXXXXXXX%22%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22content%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22recipient_type%22%3A%20%22individual%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22type%22%3A%20%22text%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22text%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22preview_url%22%3A%20false%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22body%22%3A%20%22MESSAGE_CONTENT%22%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22from%22%3A%20%22%2B91XXXXXXXXXX%22%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22to%22%3A%20%22%2B91XXXXXXXXXX%22%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22content%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22recipient_type%22%3A%20%22individual%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22type%22%3A%20%22text%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22text%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22preview_url%22%3A%20false%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22body%22%3A%20%22MESSAGE_CONTENT%22%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%5D%0A%C2%A0%C2%A0%C2%A0%7D%0A%7D%0A%C2%A0%7D=' headers = { 'Content-Type': 'application/x-www-form-urlencoded' } response = requests.request("POST", url, headers=headers, data=payload) print(response.text)
require "uri" require "net/http" url = URI("https://<api_key>:<api_token><subdomain>/v2/accounts/<your_sid>/messages") https = Net::HTTP.new(url.host, url.port) https.use_ssl = true request = Net::HTTP::Post.new(url) request["Content-Type"] = "application/x-www-form-urlencoded" request.body = "%7B%C2%A0%0A%7B%0A%C2%A0%C2%A0%C2%A0%22custom_data%22%3A%20%22custom12%22%2C%0A%C2%A0%C2%A0%C2%A0%22status_callback%22%3A%20%22www.webhook.site%22%2C%0A%C2%A0%C2%A0%C2%A0%22whatsapp%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22messages%22%3A%20%5B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22from%22%3A%20%22%2B91XXXXXXXXXX%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22to%22%3A%20%22%2B91XXXXXXXXXX%22%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22content%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22recipient_type%22%3A%20%22individual%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22type%22%3A%20%22text%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22text%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22preview_url%22%3A%20false%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22body%22%3A%20%22MESSAGE_CONTENT%22%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22from%22%3A%20%22%2B91XXXXXXXXXX%22%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22to%22%3A%20%22%2B91XXXXXXXXXX%22%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22content%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22recipient_type%22%3A%20%22individual%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22type%22%3A%20%22text%22%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22text%22%3A%20%7B%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22preview_url%22%3A%20false%2C%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%22body%22%3A%20%22MESSAGE_CONTENT%22%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%7D%0A%C2%A0%C2%A0%C2%A0%C2%A0%C2%A0%5D%0A%C2%A0%C2%A0%C2%A0%7D%0A%7D%0A%C2%A0%7D=" response = https.request(request) puts response.read_body
curl -XPOST "https://<api_key>:<api_token><subdomain>/v2/accounts/<your_sid>/messages" -d '{ { "custom_data": "custom12", "status_callback": "www.webhook.site", "whatsapp": { "messages": [ { "from": "+91XXXXXXXXXX", "to": "91XXXXXXXXXX", "content": { "type": "template", "template": { "name": "exotel_image_1", "language": { "policy": "deterministic", "code": "en" }, "components": [ { "type": "header", "parameters": [ { "type": "image", "image": { "link": "https://image.shutterstock.com/image-photo/happy-puppy-dog-smiling-on-260nw-1799966587.jpg" } } ] }, { "type": "body", "parameters": [ { "type": "text", "text": "ABC" } ] } ] } } }, { "from": "+91XXXXXXXXXX", "to": "91XXXXXXXXXX", "content": { "type": "template", "template": { "name": "exotel_image_1", "language": { "policy": "deterministic", "code": "en" }, "components": [ { "type": "header", "parameters": [ { "type": "image", "image": { "link": "https://image.shutterstock.com/image-photo/happy-puppy-dog-smiling-on-260nw-1799966587.jpg" } } ] }, { "type": "body", "parameters": [ { "type": "text", "text": "ABC" } ] } ] } } } ] } } }'
var https = require('follow-redirects').https; var fs = require('fs'); var qs = require('querystring'); var options = { 'method': 'POST', 'hostname': '<api_key>', 'port': <api_token><subdomain>, 'path': '/v2/accounts/<your_sid>/messages', 'headers': { 'Content-Type': 'application/x-www-form-urlencoded' }, 'maxRedirects': 20 }; var req = https.request(options, function (res) { var chunks = []; res.on("data", function (chunk) { chunks.push(chunk); }); res.on("end", function (chunk) { var body = Buffer.concat(chunks); console.log(body.toString()); }); res.on("error", function (error) { console.error(error); }); }); var postData = qs.stringify({ '{\n{\n "custom_data": "custom12",\n "status_callback": "www.webhook.site",\n "whatsapp": {\n "messages": [\n {\n "from": "+91XXXXXXXXXX",\n "to": "91XXXXXXXXXX",\n "content": {\n "type": "template",\n "template": {\n "name": "exotel_image_1",\n "language": {\n "policy": "deterministic",\n "code": "en"\n },\n "components": [\n {\n "type": "header",\n "parameters": [\n {\n "type": "image",\n "image": {\n "link": "https://image.shutterstock.com/image-photo/happy-puppy-dog-smiling-on-260nw-1799966587.jpg"\n }\n }\n ]\n },\n {\n "type": "body",\n "parameters": [\n {\n "type": "text",\n "text": "ABC"\n }\n ]\n }\n ]\n }\n }\n },\n {\n "from": "+91XXXXXXXXXX",\n "to": "91XXXXXXXXXX",\n "content": {\n "type": "template",\n "template": {\n "name": "exotel_image_1",\n "language": {\n "policy": "deterministic",\n "code": "en"\n },\n "components": [\n {\n "type": "header",\n "parameters": [\n {\n "type": "image",\n "image": {\n "link": "https://image.shutterstock.com/image-photo/happy-puppy-dog-smiling-on-260nw-1799966587.jpg"\n }\n }\n ]\n },\n {\n "type": "body",\n "parameters": [\n {\n "type": "text",\n "text": "ABC"\n }\n ]\n }\n ]\n }\n }\n }\n ]\n }\n}\n }': '' }); req.write(postData); req.end();
<?php $curl = curl_init(); curl_setopt_array($curl, array( CURLOPT_URL => 'https://%3Capi_key%3E:%3Capi_token%3E%3Csubdomain%3E/v2/accounts/%3Cyour_sid%3E/messages', CURLOPT_RETURNTRANSFER => true, CURLOPT_ENCODING => '', CURLOPT_MAXREDIRS => 10, CURLOPT_TIMEOUT => 0, CURLOPT_FOLLOWLOCATION => true, CURLOPT_HTTP_VERSION => CURL_HTTP_VERSION_1_1, CURLOPT_CUSTOMREQUEST => 'POST', CURLOPT_POSTFIELDS => 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CURLOPT_HTTPHEADER => array( 'Content-Type: application/x-www-form-urlencoded' ), )); $response = curl_exec($curl); curl_close($curl); echo $response;
import requests url = "https://<api_key>:<api_token><subdomain>/v2/accounts/<your_sid>/messages" 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headers = { 'Content-Type': 'application/x-www-form-urlencoded' } response = requests.request("POST", url, headers=headers, data=payload) print(response.text)
require "uri" require "net/http" url = URI("https://<api_key>:<api_token><subdomain>/v2/accounts/<your_sid>/messages") https = Net::HTTP.new(url.host, url.port) https.use_ssl = true request = Net::HTTP::Post.new(url) request["Content-Type"] = "application/x-www-form-urlencoded" request.body = 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response = https.request(request) puts response.read_body
HTTP Response:
"request_id": "b434e927a5844175b23059cd96feea3d", "method": "POST", "http_code": 202, "metadata": { "failed": 0, "total": 2, "success": 2 }, "response": { "whatsapp": { "messages": [ { "code": 202, "error_data": null, "status": "success", "data": { "sid": "2FdiiEQUosckPhpZfuVwfjxiSlc16a4", } }, { "code": 202, "error_data": null, "status": "success", "data": { "sid": "2FdiiDU5hAK8tW0Atq340Ayngpx16a4", } } ] } } }
The following are the response parameters -
Parameter |
Type |
Mandatory/Optional |
Notes |
request_id |
String |
Mandatory |
This indicates the unique id of the request. Useful for debugging and tracing purposes. |
method |
String |
Mandatory |
This indicates the HTTP method for the request such as POST |
http_code |
Integer |
Mandatory |
This indicates the HTTP code for the request such as 202, 400, 500 etc. |
metadata |
Metadata Object |
Mandatory |
Metadata pertaining to the request. Count of failed, total and success records. |
response |
Response Object |
Mandatory |
Response for the request |
Parameter |
Type |
Mandatory/Optional |
Notes |
total |
Integer |
Mandatory |
Total number of the messages in the request |
success |
Integer |
Mandatory |
Number of messages successfully accepted |
failed |
Integer |
Mandatory |
Number of messages that couldn’t be accepted (failed) |
Parameter |
Type |
Mandatory/Optional |
Notes |
|
Channel Response Object |
Mandatory |
Response for Whatsapp messages specified in the request |
Parameter |
Type |
Mandatory/Optional |
Notes |
messages |
[]Create Message Response Object |
Mandatory |
Array of messages response for each message |
Parameter |
Type |
Mandatory/Optional |
Notes |
code |
Integer |
Mandatory |
Response code for the individual message |
error_data |
Error Response Object |
Optional |
Error related to a single message |
status |
String |
Mandatory |
Status of the single message |
data |
Message Response Object |
Optional |
Data pertaining to a single message |
Parameter |
Type |
Mandatory/Optional |
Notes |
code |
Numeric |
Mandatory |
Numeric HTTP code for a Single message |
message |
String |
Mandatory |
Brief description of the error |
description |
String |
Mandatory |
Detailed explanation of error |
Parameter |
Type |
Mandatory/Optional |
Notes |
sid |
String |
Mandatory |
SID (Unique identifier) of the single message |
HTTP Error Codes |
Error Message |
202 |
Accepted - Request accepted. |
400 |
Bad Request - Something in your header or request body was malformed/missing. More than 100 messages specified in a request |
401 |
Unauthorized - Necessary credentials were either missing or invalid. |
402 |
Payment Required - The action is not available on your plan, or you have exceeded usage limits for your current plan. |
403 |
Your credentials are valid, but you don’t have access to the requested resource. |
404 |
Not Found - The object you’re requesting doesn’t exist. |
5xx |
Server Errors - Something went wrong at our end. Please try again. |
Status callback URL can be passed in status_callback parameter in send message/template message APIs and it can also be configured as default to receive the responses. Exotel team will help you configure the default URL while onboarding.
*NOTE: Any callback can be received only in one status callback URL at any time
"whatsapp": { "messages": [ { "callback_type": "dlr", "sid": "1234", "to": "2365564965", "exo_status_code": 25001, "exo_detailed_status": "EX_MESSAGE_DELIVERED", "description": "Message delivered", "timestamp": "2022-12-07T17:00:00.000+05:30", "custom_data": "custom" } ] } }
The following are the status callback parameters -
Parameter |
Type |
Mandatory |
Notes |
|
Message DLR Object |
Optional |
Delivery report (DLR) of the Whatsapp channel |
Parameter |
Type |
Mandatory |
Notes |
messages |
[]Whatsapp Message DLR Object |
Mandatory |
Information relating to the messages for DLR |
Parameter |
Type |
Mandatory |
Notes |
callback_type |
String |
Mandatory |
Type of the callback. Possible values: dlr, icm |
sid |
String |
Mandatory |
SID (Unique Identifier) of the message |
to |
String |
Mandatory |
Phone Number of the user to whom the message was sent. |
exo_status_code |
Integer |
Mandatory |
ExoStatusCode for the message |
exo_detailed_status |
String |
Mandatory |
Detailed status of ExoStatus code |
description |
String |
Mandatory |
Description of the ExoStatus code |
timestamp |
String |
Mandatory |
Timestamp at which the event occurred |
custom_data |
String |
Optional |
It will return the custom data, if the same was passed in the API request |
Detailed Status Code |
Detailed Status |
Description |
30001 |
EX_MESSAGE_SENT |
The message has been sent to the user |
30002 |
EX_MESSAGE_DELIVERED |
The message has been successfully delivered to the user |
30003 |
EX_MESSAGE_SEEN |
The message has been seen by the user |
30004 |
EX_SYSTEM_ERROR |
The message failed due to an issue with the system. For eg: Authentication/Access Token/Permission related issue, service not available issue etc. |
30005 |
EX_NUMBER_ERROR |
The message failed due to an issue with the phone number |
30006 |
EX_SETUP_ERROR |
The message failed due to set-up error |
30007 |
EX_RATE_LIMIT_HIT |
The message failed due to a breach in rate limit |
30008 |
EX_SPAM_RATE_LIMIT_HIT |
The message failed as spam rate limit has been breached |
30009 |
EX_TOO_MANY_REQUEST |
The message failed as too many request has been made in short span |
30010 |
EX_INVALID_REQUEST |
The message failed as the request is invalid |
30011 |
EX_UNKNOWN_ERROR |
The message failed due to an unknown error |
30012 |
EX_INVALID_RECIPIENT |
The message failed as the recipient was invalid |
30013 |
EX_INCAPABLE_RECIPIENT |
The message failed as the recipient is unable to receive the message |
30014 |
EX_RECIPIENT_BLOCKED |
The message failed as the recipient is not in allowed list |
30015 |
EX_UNSUPPORTED_MESSAGE |
The message failed as unsupported message type has been passed in the request body |
30016 |
EX_MEDIA_DOWNLOAD_ERROR |
The message failed as Whatsapp is unable to download the sender media |
30017 |
EX_MEDIA_UPLOAD_ERROR |
The message failed as unsupported media type has been passed in the request body |
30018 |
EX_REENGAGEMENT_ERROR |
The message failed as 24 hours window of the conversation is over |
30019 |
EX_INVALID_PARAM |
The message failed as invalid parameters has been passed in the request body |
30020 |
EX_MISSING_PARAM |
The message has failed as mandatory parameter is missing from the request body |
30021 |
EX_INVALID_PARAM_VALUE |
The message failed as invalid parameter value has been passed in the request body |
30022 |
EX_TEMPLATE_ERROR |
The message failed as the template format char policy has been violated |
30023 |
EX_TEMPLATE_PARAM_ERROR |
The message failed due to mismatch in count of template parameters |
30024 |
EX_TEMPLATE_NOT_FOUND |
The message failed as the passed message template does not exist |
30025 |
EX_TEMPLATE_TEXT_TOO_LONG |
The message failed as the translated text from template message is too long |
30026 |
EX_INVALID_TEMPLATE_NAMESPACE |
The message failed as invalid template namespace has been passed |
30027 |
EX_MESSAGE_PENDING_TOO_LONG |
The message failed as the message was pending for too long |
30028 |
EX_MESSAGE_EXPIRED |
The message failed as the message got expired |
30029 |
EX_MESSAGE_TOO_LONG |
The message failed as the number of characters in the message was more than 4096 characters |
30030 |
EX_WEBHOOK_ERROR |
Webhook is not configured |
30031 |
EX_SECTION_COUNT_ERROR |
The message failed due to invalid no. of sections |
30032 |
EX_ROWS_COUNT_ERROR |
The message failed due to invalid no. of rows |
30033 |
EX_PRODUCT_COUNT_ERROR |
The message failed due to invalid no. of product |
30034 |
EX_CATALOGUE_NOT_FOUND |
The message failed as the catalog ID has not been found |
30035 |
EX_CATALOGUE_NOT_LINKED |
The message failed as the catalog ID has not been linked to the API number |
30036 |
EX_MISSING_PRODUCT |
The message failed as the product is missing in the catalog |
30037 |
EX_PRODUCT_NOT_FOUND |
The message failed as all the products in the request body has not been found in the product catalog |
30038 |
EX_PRODUCT_COMPLIANCE_ERROR |
The message failed as the listed products failed compliance |
30039 |
EX_INVALID_HEADER |
The message failed due to invalid header structure |
30040 |
EX_MISSING_COMPLIANCE |
The message failed as compliance information was missing |
30041 |
EX_CHAR_POLICY_VIOLATION |
The message failed as character policy got violated |