If you've ever uploaded a big list of contacts and some of them failed, this tool is for you. It lets you download a simple CSV file that shows only the contacts that had errors and tells you why they failed. This way, you can quickly fix the issues in your list and re-upload it without having to guess what went wrong.
This is a GET request, which means you are retrieving information from the system. You will need to provide the unique IDs for your contact center, the specific campaign (process), the list, and the upload task to get the right error file.
GET <your_domain>/cc-list/{ccId}/process-list/{processId}/leads/{leadId}/contact-upload-tasks/{taskId}/error-file
These are the specific IDs you need to include in the URL to tell the system exactly which error file you want to download.
| Parameter | What it Means | Example |
|---|---|---|
ccId |
Contact Center ID: The unique ID for your entire contact center. | 1 |
processId |
Process ID: The ID for the specific campaign or process you uploaded the list to. | 1 |
leadId |
List ID: The ID for the contact list within that campaign. | 1 |
taskId |
Upload Task ID: The unique ID generated for your specific file upload. You get this ID when you first upload the file. | 1 |
curl -X ‘GET’ \
‘https://<domain>/cc-list/1/process-list/1/leads/1/contact-upload-tasks/1/error-file’ \
-H ‘accept: */*’ \
-H ‘authorization: Basic <Your_Base64_Encoded_Token>’
