GET

https://<your_api_key>:<your_api_token><subdomain>/v1/Accounts/<your_sid>/Calls

To get details of calls in bulk (including Status, Price, etc.), you will need to make a HTTP GET request to

Parameter
Name
Value
Description
* Sid
query

string; an alpha-numeric unique identifier of the call

One or multiple Call SIDs which are comma separated. Recommended limit of SIDs which should be passed together is 20 and maximum allowed limit is 100. If DateCreated is not set, it will only check for last 31 days by default. While querying Sid(s) older than 31 days, DateCreated filter needs to be provided.

 

Example:
/Calls?Sid=48d690c837bb0c755a1228dcb6911416,d7d9cefd9773dd746d8f1e029cdb1417
/Calls?Sid=48d690c837bb0c755a1228dcb6911416&DateCreated=gte:2019-01-01 00:00:00;lte:2019-01-31 23:59:59

* DateCreated
query

Date and time at which the Call resource was created in the Exotel system. Supported operators (gte and lte), for more info refer to filter operators section below. You can query call records only up to 6 months old and provide maximum date range of 1 month.

Default if not set: Last 31 days

Example:
/Calls?DateCreated=gte:2019-01-01 00:00:00;lte:2019-01-31 23:59:59

* To
query

Your customer’s phone number. One or multiple To numbers can be provided (in E.164 format) which are comma separated. (max limit: 5)

Example:
/Calls?To=<number-1>
/Calls?To=<number-1>,<number-2>”

* From
query

The phone number that will be called first. One or multiple From numbers can be provided (in E.164 format) which are comma separated. (max limit: 5)

Example:
/Calls?From=<number-1>
/Calls?From=<number-1>,<number-2>,…

* Status
query

Overall call status, which could be one of:

  • queued – The call is ready and waiting in line before going out

  • ringing – The call is currently in-flight

  • in-progress – The call was answered and is currently in progress

  • completed – The call was answered and has ended normally

  • failed – The call could not be completed as dialled, most likely because the phone number was non-existent

  • busy – The caller received a busy signal

  • no-answer – The call ended without being answered

Example:
/Calls?Status=completed
/Calls?Status=failed,no-answer,busy,canceled

* Duration
query

Call duration in seconds. Supported operators (gte, eq and lte), for more info refer to filter operators section below.

Example:
/Calls?Duration=gte:10s;lte:45s
/Calls?Duration=eq:30s

* Price
query

If present, this will be the amount (as per your billing currency) you have been charged for the call. Supported operators (gte, eq and lte), for more info refer to filter operators section below.

Example:
/Calls?Price=gte:0.10;lte:1.0
/Calls?Price=eq:0.300030

* Direction
query
  • inbound

  • outbound-dial – Outbound calls from Exotel dashboard

  • outbound-api – All other Outbound calls (API, campaign etc.)

Example:
/Calls?Direction=inbound
/Calls?Direction=outbound-dial,inbound

* PhoneNumber
query

This represents the Virtual Number (ExoPhone) used for the call. One or multiple PhoneNumber(s) can be provided (in E.164 format) which are comma separated. (max limit: 5)

Example:
/Calls?PhoneNumber=<vn-1>
/Calls?PhoneNumber=<vn-1>,<vn-2>,…

* PageSize
query

This represents number of records visible in one page of the API response. Default: 50, Max: 100

* SortBy
query

This indicates in what order the Call records are sorted in the API response. By default records are sorted by DateCreated in descending order. However, you can override the same in following way for ascending order:

Example:
/Calls?SortBy=DateCreated:asc

* Before
query

Auto generated unique string returned in the PrevPageUri (under Metadata) to be used as query param when at least one record is returned in that page. The value of this field is a cursor which identifies a call record uniquely.

* After
query

Auto generated unique string returned in the NextPageUri (under Metadata) to be used as query param when at least one record is present in that page. The value of this field is a cursor which identifies a call record uniquely.

Response Content Type