Specify one of your ExoPhone or Sender ID (header) linked to it.

ExoPhone: From = ‘080XXXXXX’
Transactional Sender ID: From = ‘EXOTEL’ (If linked to your ExoPhone)
Promotional Numeric Sender ID: From = ‘600XXX’ (If linked to your ExoPhone)

Mobile number to which SMS has to be sent. Preferably in E.164 format. If not set, our system will try to match it with a country and route the SMS

Content of your SMS; Max Length of the body cannot exceed 2000 characters
To avoid SMS failure, make sure this exactly matches with SMS template added on Exotel Dashboard and is registered with operator DLT portal in case of India.

Message type of SMS; plain or unicode

Whether to shorten the URLs present in the SMS. Can be: “true” or “false”.
Please note that it is a chargeable feature and you can refer to Support article to understand more and get it enabled for your account.

Whether to track the URLs present in the SMS. Can be: “true” or “false”. “ShortenUrl” needs to be “true” for Tracking to work.

This feature is currently available to select customers. For early access, please fill this form. 

Once someone clicks on the shortened URL,  Exotel will do a POST callback to your end point if the URL is set as a parameter in the API. 

Below are the parameters: 

sid – The Sid (unique id) of the shortened URL  

short_url – The complete shortened URL

short_code – Key of the shortened URL 

long_url – Original URL which is shortened

Tracking – Whether to track the URLs present in the SMS

custom_field – custom field passed in SMS API request String value

Expires_at –  Date Time in ISO format when link will expire

Created_time – Date Time in ISO format when URL is created

Last_viewed –  Date Time in ISO format when link was visited last

Total_clicks  – count of total views of short url

Account_sid –  Exotel’s unique Account SID

Country_code – Country code of the customer who received the SMS

Date_created – Date Time in ISO format when link was created 

Sms_sid – The Sid (unique id) of the SMS, this SID can be used to track the SMS

To –  Contact number of the customer who clicked on the URL

This feature is currently available to select customers. For early access, please fill this form. 

Once SMS reaches terminal state (sent/failed/failed_dnd), Exotel will do a POST callback to your end point if the URL is set as a parameter in the API. Content-type for the POST callback is application/x-www-form-urlencoded

Below are the parameters:

SmsSid – The Sid (unique id) of the SMS that you got in response to your request

To – Mobile number to which SMS was sent

Status – One of: queued, sending, submitted, sent, failed_dnd, failed

SmsUnits – The number of  SMS units being sent

DetailedStatus – Human readable word that explains what happened to the message 

DetailedStatusCode – Exotel’s Detailed Status code corresponding to the DetailedStatus 

DateSent – Time in format YYYY-MM-DD HH:mm:ss; The time when the SMS was delivered to the recipient.

CustomField – The custom field that was set in the POST request. (Will be returned only if it was set)

Applicable only for SMS sent by Indian businesses to Indian destination numbers.

Your Entity Id as registered on DLT (Distributed Ledger Technology) portal of operators in India. This is mandatory to be passed in API or configured on Dashboard for SMSes towards Indian destination  (Learn More about DLT)

Applicable only for SMS sent by Indian businesses to Indian destination numbers.

Content Template Id against the SMS body registered with DLT (Distributed Ledger Technology) portal of operators in India. (Learn More about DLT)

This optional parameter can be used to skip template addition on Exotel Dashboard and configure SMS type based on the template registered on DLT in India. 

Possible values-

transactional (OTP or Service Implicit content)

transactional_opt_in (Service Explicit content)

promotional (Promotional content with numeric header)

If not set or incorrectly passed, Exotel will look up if content matches Templates added on Exotel for fetching SMS Type and DLT details.

Set a Custom Field relevant to your use case while sending an SMS. E.g Order ID, Payment ID, Login Attempt etc

Priority of the SMS; normal or high. Priority=high parameter should only be used for OTP SMSes (Bank or Delivery). Using it for any other SMS may impact your delivery