Detailed Status Code

Detailed Status

Description

30001

EX_MESSAGE_SENT

The message has been sent to the user

30002

EX_MESSAGE_DELIVERED

The message has been successfully delivered to the user

30003

EX_MESSAGE_SEEN

The message has been seen by the user

30004

EX_SYSTEM_ERROR

The message failed due to an issue with the system. For eg: Authentication/Access Token/Permission related issue, service not available issue etc.

30005

EX_NUMBER_ERROR

The message failed due to an issue with the phone number

30006

EX_SETUP_ERROR

The message failed due to set-up error

30007

EX_RATE_LIMIT_HIT

The message failed due to a breach in rate limit

30008

EX_SPAM_RATE_LIMIT_HIT

The message failed as spam rate limit has been breached

30009

EX_TOO_MANY_REQUEST

The message failed as too many request has been made in short span

30010

EX_INVALID_REQUEST

The message failed as the request is invalid

30011

EX_UNKNOWN_ERROR

The message failed due to an unknown error

30012

EX_INVALID_RECIPIENT

The message failed as the recipient was invalid

30013

EX_INCAPABLE_RECIPIENT

The message failed as the recipient is unable to receive the message

30014

EX_RECIPIENT_BLOCKED

The message failed as the recipient is not in allowed list

30015

EX_UNSUPPORTED_MESSAGE

The message failed as unsupported message type has been passed in the request body

30016

EX_MEDIA_DOWNLOAD_ERROR

The message failed as Whatsapp is unable to download the sender media

30017

EX_MEDIA_UPLOAD_ERROR

The message failed as unsupported media type has been passed in the request body

30018

EX_REENGAGEMENT_ERROR

The message failed as 24 hours window of the conversation is over

30019

EX_INVALID_PARAM

The message failed as invalid parameters has been passed in the request body

30020

EX_MISSING_PARAM

The message has failed as mandatory parameter is missing from the request body

30021

EX_INVALID_PARAM_VALUE

The message failed as invalid parameter value has been passed in the request body

30022

EX_TEMPLATE_ERROR

The message failed as the template format char policy has been violated

30023

EX_TEMPLATE_PARAM_ERROR

The message failed due to mismatch in count of template parameters

30024

EX_TEMPLATE_NOT_FOUND

The message failed as the passed message template does not exist

30025

EX_TEMPLATE_TEXT_TOO_LONG

The message failed as the translated text from template message is too long

30026

EX_INVALID_TEMPLATE_NAMESPACE

The message failed as invalid template namespace has been passed

30027

EX_MESSAGE_PENDING_TOO_LONG

The message failed as the message was pending for too long

30028

EX_MESSAGE_EXPIRED

The message failed as the message got expired

30029

EX_MESSAGE_TOO_LONG

The message failed as the number of characters in the message was more than 4096 characters

30030

EX_WEBHOOK_ERROR

Webhook is not configured

30031

EX_SECTION_COUNT_ERROR

The message failed due to invalid no. of sections

30032

EX_ROWS_COUNT_ERROR

The message failed due to invalid no. of rows

30033

EX_PRODUCT_COUNT_ERROR

The message failed due to invalid no. of product

30034

EX_CATALOGUE_NOT_FOUND

The message failed as the catalog ID has not been found

30035

EX_CATALOGUE_NOT_LINKED

The message failed as the catalog ID has not been linked to the API number

30036

EX_MISSING_PRODUCT

The message failed as the product is missing in the catalog

30037

EX_PRODUCT_NOT_FOUND

The message failed as all the products in the request body has not been found in the product catalog

30038

EX_PRODUCT_COMPLIANCE_ERROR

The message failed as the listed products failed compliance

30039

EX_INVALID_HEADER

The message failed due to invalid header structure

30040

EX_MISSING_COMPLIANCE

The message failed as compliance information was missing

30041

EX_CHAR_POLICY_VIOLATION

The message failed as character policy got violated