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Whenever an Outbound call is made callback will be sent on the webhook url under AppSetting with the below details.

{
  "CustomerId": "99fa98a1-2ce0-457c-9371-0d3a01eb6ef0",
  "AppId": "86fb2b8b-da8a-4649-a82c-db976b934c64",
  "CallSid": "7bea36f8c95f0fb10027daa6acee17c1",
  "ExotelAccountSid": "exotelveenotesting1m",
  "DialWhomNumber": "",
  "AppUserID": "ajay",
  "VirtualNumber": "+912235511457",
  "Direction": "outbound",
  "CallStatus": "",
  "CallState": "active",
  "ToNumber": "07251937261",
  "FromNumber": "08789489697",
  "TotalDuration": 0,
  "CallRecordings": "",
  "AccountDomain": "mumbai",
  "TicketId": "",
  "CallDetail": "recording_stop_success",
  "StartTime": "2023-12-04T23:02:19Z",
  "EndTime": "2023-12-04T23:02:19Z",
  "CreatedAt": "0001-01-01T00:00:00Z",
  "UpdatedAt": "0001-01-01T00:00:00Z"
}
Param Description
CallState
  • active: call is not yet over OR post call processing data is yet to be processed
  • terminal: call is over and data is processed against it