How can I get the call metadata for a call between two parties for an active allocation?

  • Real Time Push: Using Events Callbacks, Lead Assist pushes the call data to the client endpoint (webhook) as soon as the call gets over. It is an account level setting, which can be configured at the time of Lead Assist enablement or later on request. 
  • Pull using GET API: If you have CallSID for a particular call, the details can be fetched using GET Call API