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How can I get the call metadata for a Completed Call or SMS ?

  • Real Time Push: Using Events Callbacks, Exotel sends data to a webhook configured. You need to pass additional parameters in the Call/SMS API request with a callback URL. 
  • Read more here: Calls | SMS
  • Pull using GET API: If you have CallSID for a particular call, the details can be fetched using GET Call API
  • Pull SMS details API:  If you have CallSID for a particular call, the details can be fetched using GET SMS API