How to increase the number of campaign sources reporting?
Increase bar count to the desired number in the ‘style’ section of a chart
How to enable data labels on charts?
Enable “Show data labels” present in the ‘style’ section of a chart
How long does it take to build a monitoring dashboard?
It completely depends on your tech team efforts. We typically see our customers integrating in 2 - 4 weeks.
How can I get the call metadata for a Completed Call or SMS ?
Real Time Push: Using Events Callbacks, Exotel sends data to a webhook configured. You need to pass additional parameters in the Call/SMS API request with a callback URL.
Pull using GET API: If you have CallSID for a particular call, the details can be fetched using GET Call API
Pull SMS details API: If you have CallSID for a particular call, the details can be fetched using GET SMS API
I signed up for an Exotel Account and got access to API credentials. Still, I am not able to use Outbound calls. Is there anything I am missing?
Enabling Outbound calls requires submission and verification of company KYC documents. Check with either your account manager or by writing to hello@exotel.com