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Integrations

Connect Exotel with your favorite business tools. These integration guides walk you through setting up Exotel with CRM platforms, helpdesk software, marketing automation tools, and more.

CRM Integrations​

Zoho Desk​

Integrate Exotel with Zoho Desk to enable click-to-call, automatic ticket creation, and call logging directly within your helpdesk.

Platform: Zoho Desk

Zoho CRM (PSTN & VoIP)​

Connect Exotel with Zoho CRM for PSTN and VoIP calling, call logging, and contact management within your CRM workflow.

Platform: Zoho CRM

HubSpot​

Enable Exotel calling integration within HubSpot for click-to-call functionality and automatic call activity logging.

Platform: HubSpot

Salesforce​

Integrate Exotel with Salesforce for click-to-call, call logging, and CRM-embedded telephony.

Platform: Salesforce

Salesforce - Secure Recording​

Add secure call recording playback within Exotel's Salesforce (SFDC) connector.

Platform: Salesforce

Freshworks Integrations​

Freshdesk​

Integrate Exotel with Freshdesk to enable telephony features directly within your support tickets.

Platform: Freshdesk

Freshchat​

Connect Exotel with Freshchat for voice calling capabilities within your live chat workflows.

Platform: Freshchat

FreshSales​

Integrate Exotel with FreshSales to add click-to-call and call logging to your sales CRM.

Platform: FreshSales

Freshdesk - Secure Recording​

Enable secure call recording playback within the Freshdesk integration.

Platform: Freshdesk

LeadSquared Integrations​

LeadSquared UTC Connector​

Set up the Exotel-LeadSquared Universal Telephony Connector (UTC) for CRM-integrated calling.

Platform: LeadSquared

LeadSquared Mobile App​

Integrate Exotel with the LeadSquared mobile app for on-the-go calling and lead management.

Platform: LeadSquared

LeadSquared IP-PSTN Connector​

Configure the LSQ IP-PSTN connector for LeadSquared with Exotel voice capabilities.

Platform: LeadSquared

LeadSquared WhatsApp​

Configure Exotel's WhatsApp Cloud integration with LeadSquared for messaging workflows.

Platform: LeadSquared

SMS Integrations​

CleverTap - Generic SMS Plugin​

Use CleverTap via Exotel's generic SMS plugin for marketing automation messaging.

Platform: CleverTap

CleverTap - Native SMS Plugin​

Use CleverTap via Exotel's native SMS plugin for tighter platform integration.

Platform: CleverTap

WebEngage - Native SMS Plugin​

Use WebEngage via Exotel's native SMS plugin for user engagement campaigns.

Platform: WebEngage

MoEngage - Generic SMS Plugin​

Use MoEngage via Exotel's generic SMS plugin for customer engagement messaging.

Platform: MoEngage

E-Commerce Integrations​

Shopify​

Verify customer numbers and confirm orders automatically using Exotel with Shopify.

Platform: Shopify

SDK Integrations​

WebRTC SDK (IP-PSTN Intermix)​

Customer onboarding guide for IP-PSTN intermix and WebRTC SDK integration.

Platform: WebRTC SDK

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