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RCS API

Send rich messages with images, carousels, suggested actions, and branded sender identity. RCS uses the native messaging app. SMS fallback covers devices that do not support RCS.

note

RCS APIs are available on request. Contact your Exotel account manager to enable this feature on your account.

Key Features​

  • Rich Media — Send images, videos, and carousels
  • Branded Messages — Company logo and verified sender identity
  • Suggested Actions — Interactive buttons and quick replies
  • Read Receipts — Know when messages are delivered and read
  • SMS Fallback — Automatic SMS fallback for non-RCS capable devices
  • Template Messages — Pre-approved templates with dynamic variable substitution
  • Delivery Callbacks — Real-time status updates via webhooks (sent, delivered, seen)

Quick Start​

  1. Contact your Exotel account manager to enable RCS
  2. Register your business profile for RCS verification
  3. Get your BotID and API credentials
  4. Create templates and get them approved
  5. Use the Send Message endpoint