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AgentStream

AgentStream is Exotel's real-time audio streaming platform that enables voicebot integrations, media processing, and SIP trunking solutions. It provides applets and APIs for unidirectional and bidirectional audio streaming during active calls.

Key Capabilities​

  • Real-time Audio Streaming -- Stream call audio to external services for processing
  • Voicebot Integration -- Connect calls to AI voicebots via bidirectional streams
  • SIP Trunking -- Route PSTN calls through SIP infrastructure (LiveKit, ElevenLabs)
  • Passthru Metadata -- Send call and streaming metadata to your server
  • Legs API Integration -- Programmatically control bot streams with optional greetings

Applets​

AppletDescription
Stream AppletUnidirectional audio streaming from calls to your server
Voicebot AppletBidirectional audio streaming for interactive voice bots
Passthru AppletSends call and streaming metadata to your server endpoint

Guides​

GuideDescription
Getting StartedQuick guide to enable and use Exotel streaming services
Passthru AppletWorking with the Passthru Applet for AgentStream
Stream & Voicebot AppletWorking with Stream and Voicebot Applets
Stream & Voicebot Extension GuideUpdated extension guide for Stream and Voicebot Applet
Bot Stream with Legs APIUsing Legs APIs to start a bot stream with optional greeting

Integration Guides​

IntegrationDescription
OmniDimension VoicebotIntegrate Exotel with OmniDimension voicebot
LiveKit SIP TrunkingIntegrate Exotel PSTN calls with LiveKit SIP infrastructure
ElevenLabs SIP TrunkingIntegrate Exotel with ElevenLabs voice AI via SIP trunking
Manage ExoTrunksCreate, configure, and manage SIP trunks