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Using Exotel Legs APIs to Start a Bot Stream with Optional Greeting

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Overview​

When you build bot-driven voice experiences, reducing perceived latency is critical. With Exotel Legs APIs, you can control call legs and media actions in real time, enabling you to start a bot stream with an optional greeting message.

This approach allows you to:

  • Initiate a bidirectional audio stream programmatically
  • Play a greeting message while the bot stream is being established
  • Reduce perceived latency for the caller