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DLT Entity Registration

Entity registration is the first step in the DLT compliance process. You must register your business on a DLT portal before you can send any SMS in India. This guide provides detailed, operator-specific instructions for Jio, Airtel, Vodafone-Idea, and BSNL.

tip

You only need to register on one DLT portal. Your registration is shared across all operators via the DLT blockchain. Choose the portal that best suits your needs based on the comparison below.

Choosing a DLT Portal​

PortalProsConsBest For
Jio TrueConnectFast approval, intuitive interface, widely usedOccasional high traffic causing slow responsesMost businesses
AirtelReliable, good supportInterface can be complexAirtel-heavy customer base
Vodafone-Idea (ViLPower)Fast approval, simple interfaceFewer support resourcesQuick setup
BSNLGovernment entity friendlySlower processing timesGovernment organizations

Documents Required​

Prepare the following documents before starting registration. Requirements are similar across all portals:

DocumentFormatDetails
PAN CardPDF or JPG, max 2 MBCompany PAN (not individual, unless sole proprietor)
Certificate of IncorporationPDF, max 2 MBMinistry of Corporate Affairs certificate
GST CertificatePDF, max 2 MBGST registration certificate with GSTIN
Authorization LetterPDF, max 2 MBOn company letterhead, authorizing the registrant
Identity ProofPDF or JPG, max 2 MBAadhaar, passport, or voter ID of authorized person
Address ProofPDF, max 2 MBUtility bill, bank statement, or registered office lease
warning

All documents must clearly show the company name exactly as it appears in your Certificate of Incorporation. Any name mismatch between documents is the most common reason for registration rejection.

Registration on Jio TrueConnect​

Step 1: Create an Account​

  1. Visit https://trueconnect.jio.com.
  2. Click Register on the login page.
  3. Select entity type:
    • Enterprise -- If you are sending SMS for your own business.
    • Aggregator -- If you are a service provider sending on behalf of clients (like Exotel).
  4. Enter your mobile number and verify with OTP.
  5. Create a password and log in.

Step 2: Fill Business Details​

FieldHow to Fill
Company NameExact name from Certificate of Incorporation
Company TypePrivate Limited / LLP / Partnership / Sole Proprietor / Trust / Society
PAN Number10-character alphanumeric PAN
GSTIN15-character GST identification number
Registered AddressAs per your incorporation certificate
City / State / PincodeMatch your registered address
Contact Person NameFull name of the authorized person
Contact EmailOfficial business email (not personal)
Contact MobileMobile number for communication

Step 3: Upload Documents​

  1. Navigate to the Documents section.
  2. Upload each document in the specified format.
  3. Ensure all files are clear, legible, and within size limits.

Step 4: Review and Submit​

  1. Review all entered details for accuracy.
  2. Accept the terms and conditions.
  3. Click Submit.
  4. Note down your Application Reference Number.

Step 5: Payment​

  1. Jio charges a one-time registration fee (approximately Rs. 5,900 + GST).
  2. Complete the payment via the portal.
  3. Registration review begins after payment confirmation.

Step 6: Approval​

  • Jio reviews your application within 3-5 business days.
  • You receive an email notification upon approval.
  • Log in to the portal to find your Principal Entity ID (PE ID).

Registration on Airtel​

Step 1: Create an Account​

  1. Visit https://www.airtel.in/business/commercial-communication.
  2. Click Register as Enterprise.
  3. Enter your business email and mobile number.
  4. Verify OTP and set your password.

Step 2: Fill Business Details​

FieldHow to Fill
Entity NameExact legal business name
Entity TypeEnterprise or Aggregator
PANCompany PAN number
TANTax Deduction Account Number (if applicable)
GST Number15-character GSTIN
Registered Office AddressFull registered address
Authorized SignatoryName and designation

Step 3: Upload Documents​

Upload the required documents. Airtel may request additional documents based on entity type:

  • For LLPs: LLP Agreement
  • For Trusts: Trust Deed
  • For Societies: Society Registration Certificate

Step 4: Submit and Pay​

  1. Review all details.
  2. Submit the registration.
  3. Complete the payment (approximately Rs. 5,900 + GST).

Step 5: Approval​

  • Airtel reviews registrations within 5-7 business days.
  • Track status via the portal dashboard.
  • Entity ID is issued upon approval.

Registration on Vodafone-Idea (ViLPower)​

Step 1: Create an Account​

  1. Visit https://www.vilpower.in.
  2. Click Sign Up.
  3. Select Enterprise or Aggregator.
  4. Enter your details and verify via OTP.

Step 2: Fill Business Details​

FieldHow to Fill
Organization NameExact legal name
Organization TypeSelect from dropdown
PANCompany PAN
GSTGSTIN number
AddressRegistered business address
Authorized PersonName, email, and mobile number

Step 3: Upload Documents​

Upload all required documents. ViLPower accepts PDF and image formats up to 2 MB per file.

Step 4: Submit and Pay​

  1. Review your application.
  2. Submit for processing.
  3. Pay the registration fee (approximately Rs. 5,900 + GST).

Step 5: Approval​

  • ViLPower typically processes registrations within 3-5 business days.
  • Approval notification is sent via email and SMS.
  • Entity ID is available in the portal dashboard.

Registration on BSNL​

Step 1: Create an Account​

  1. Visit https://www.ucc-bsnl.co.in.
  2. Click Register.
  3. Select your entity type.
  4. Enter your details and verify via OTP.

Step 2: Fill Business Details​

Fill in the same business details as other portals (company name, PAN, GST, address, authorized person).

Step 3: Upload Documents​

Upload the required documents. BSNL may have additional requirements for government entities.

Step 4: Submit and Pay​

  1. Submit the registration.
  2. Complete the payment (fee varies; check the portal for current pricing).

Step 5: Approval​

  • BSNL processing times are typically 5-10 business days.
  • Track status via the portal.
  • Entity ID is issued upon approval.
note

BSNL's portal may have occasional downtime. If you experience issues, try registering on Jio or ViLPower instead.

After Entity Approval​

Once your entity is approved on any portal:

  1. Save your Entity ID -- This is your Principal Entity ID (PE ID), a unique numeric identifier (e.g., 1101567890000012345).
  2. Register headers -- Proceed to DLT Header Registration to register your sender IDs.
  3. Register templates -- After headers are approved, register templates via DLT Template Registration.
  4. Configure Exotel -- Enter your Entity ID in the Exotel Dashboard under Settings > SMS Settings.

Cross-Portal Synchronization​

Your entity registration is shared across all DLT portals via the blockchain. However, synchronization takes time:

ActionSync Time
New entity registration5-7 business days
Header registration3-5 business days
Template registration3-5 business days
warning

If you register your entity on Jio but your SMS is routed through an Airtel subscriber, the Airtel DLT system must also recognize your entity. Allow adequate sync time before going live.

Common Registration Issues​

IssueCauseResolution
Application rejectedDocument mismatch with company recordsEnsure all documents match the legal entity name exactly
PAN verification failedPAN does not match the company nameUse the company PAN, not personal PAN
GST mismatchGSTIN not linked to the registered PANVerify GSTIN status on the GST portal
Long approval delayHigh application volumeFollow up with portal support; typical SLA is 7 business days
Payment failurePortal payment gateway issueTry a different payment method or browser
Duplicate registrationAlready registered on another portalOne registration is sufficient; use the existing Entity ID

Next Steps​