Users

Map users from your application to Exotel accounts for WebRTC/IP-PSTN calling. Each mapping associates your app's user with an Exotel account, agent number, and virtual number.

Base URL

https://integrationscore.mum1.exotel.com/v2/integrations

Create User Mapping

Map a new user to an Exotel account.

POST /usermapping

Headers

Header	Value
Authorization	Your AuthCode
Content-Type	application/json

Request Body

[
  {
    "AppUserId": "123",
    "AppUsername": "ABC",
    "Email": "xyz@exotel.in",
    "ExotelAccountSid": "<your_account_sid>",
    "ExotelUserName": "ABC XYZ",
    "AgentNumber": "956190XXXX",
    "VirtualNumber": "0113512XXXX"
  }
]

Parameters

Parameter	Type	Required	Description
AppUserId	String	Yes	Unique user ID in your application
AppUsername	String	Yes	Username in your application
Email	String	Yes	User's email address
ExotelAccountSid	String	Yes	Your Exotel Account SID
ExotelUserName	String	Yes	Display name for the Exotel user
AgentNumber	String	Yes	Agent's PSTN phone number
VirtualNumber	String	Yes	Virtual number assigned to this user

Example Request

curl --location --request POST \
  'https://integrationscore.mum1.exotel.com/v2/integrations/usermapping' \
  --header 'Authorization: <your_auth_code>' \
  --header 'Content-Type: application/json' \
  --data-raw '[
    {
      "AppUserId": "123",
      "AppUsername": "ABC",
      "Email": "xyz@exotel.in",
      "ExotelAccountSid": "<your_account_sid>",
      "ExotelUserName": "ABC XYZ",
      "AgentNumber": "956190XXXX",
      "VirtualNumber": "0113512XXXX"
    }
  ]'

HTTP Status Codes

Code	Description
200	User mapped successfully
400	Bad Request — Invalid parameters or duplicate user
401	Unauthorized — Invalid or expired auth code
404	Not Found — Account SID or virtual number not found
500	Internal Server Error